Manager, Analytics And Optimization - Client Care

Chanel

Piscataway, New Jersey, United States
Base: $89,000 through $107,000; bonus/equity: not ...
Fully remote
Strong analytical skills
Experience with salesforce and power bi
Ability to work with large datasets
CHANEL is focused on creating an inclusive culture that nurtures personal growth and collective progress

Job Summary

  • CHANEL is focused on creating an inclusive culture that nurtures personal growth and collective progress.
  • The role involves owning Client Care reporting and analytics foundations while identifying automation and AI opportunities.
  • Employees are encouraged to contribute to sustainability efforts and community engagement.

Matching Summary

CHANEL is focused on creating an inclusive culture that nurtures personal growth and collective progress.

Salary

Base: $89,000 through $107,000; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Strong analytical skills
  • Experience with Salesforce and Power BI
  • Ability to work with large datasets

Nice-to-have

  • Collaborative approach
  • Curiosity and continuous improvement
  • Strong communication skills

Key Requirements

  • Bachelor’s degree or equivalent experience
  • 3–5+ years in analytics or operations roles
  • Experience in contact center environments

Work Rights

Not specified

Tailored Resume

Cover Letter