Guest Service Agent/ Night Auditor

Stonebridge Companies LLC

New York, New York, US
Base: $22.50-$23.50; bonus/equity: not specified; ...
Operate front desk systems accurately
Balance cash drawer daily
Handle credit card transactions securely
The primary purpose is to serve as the main contact for guests throughout their stay while managing check-ins and check-outs efficiently

Job Summary

  • The primary purpose is to serve as the main contact for guests throughout their stay while managing check-ins and check-outs efficiently.
  • Employees must operate reservation and credit card systems with strict adherence to safety and security procedures.
  • Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, and travel perks.

Matching Summary

The primary purpose is to serve as the main contact for guests throughout their stay while managing check-ins and check-outs efficiently.

Salary

Base: $22.50-$23.50; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, PTO, 401(k) matching, wellness support, life coverage

Skills & Requirements

Must-have

  • Operate front desk systems accurately
  • Balance cash drawer daily
  • Handle credit card transactions securely
  • Respond to calls within three rings
  • Maintain lobby cleanliness standards
  • Know emergency procedures thoroughly

Nice-to-have

  • Demonstrate high quality of work
  • Show initiative in problem solving
  • Provide excellent customer service
  • Maintain professional appearance
  • Resolve guest complaints effectively

Key Requirements

  • One year certificate from college or technical school
  • Three to six months related experience
  • Fluent English speaking ability
  • Basic computer and POS system skills

Work Rights

Not specified

Tailored Resume

Cover Letter