Operations Manager

AvalonBay Communities, Inc.

Durham, North Carolina, United States
Apartment community management
Financial performance management
Resident relations and issue resolution
The Operations Manager is responsible for the overall management of an apartment community or group of communities, overseeing all aspects of office operations from leasing and resident relations to financial performance goals

Job Summary

  • The Operations Manager is responsible for the overall management of an apartment community or group of communities, overseeing all aspects of office operations from leasing and resident relations to financial performance goals.
  • Key responsibilities include fostering positive resident relationships, enforcing lease agreements, organizing resident events, and preparing/managing the property's budget.
  • AvalonBay offers comprehensive benefits including health, dental, vision, 401(k) with company match, paid time off, tuition reimbursement, and an employee stock purchase plan.

Matching Summary

The Operations Manager is responsible for the overall management of an apartment community or group of communities, overseeing all aspects of office operations from leasing and resident relations to financial performance goals.

Skills & Requirements

Must-have

  • Apartment community management
  • Financial performance management
  • Resident relations and issue resolution
  • Lease agreement enforcement
  • Third-party service provider contracts

Nice-to-have

  • Pioneering exceptional living experiences
  • Redefining apartment living
  • Creating a better place to live
  • Top place to work culture

Key Requirements

  • 5+ years multi-family property management experience
  • 2+ years people management experience
  • High School diploma or equivalent
  • Bachelor’s degree preferred
  • Experience managing community operations
  • Experience utilizing data/reports for solutions
  • Successfully resolves resident issues
  • Experience supporting and developing subordinates

Work Rights

Not specified

Tailored Resume

Cover Letter