Client Services Rep - Laboratory

Sentara Health

Norfolk, VA, USA
Fully remote
Customer service
Problem resolution
Mail management
A client service representative is responsible for all areas of customer services as it pertains to retention of Lab Services Clients

Job Summary

  • A client service representative is responsible for all areas of customer services as it pertains to retention of Lab Services Clients.
  • This includes functions associated with mail management, result retrieval, internal and external customer inquiry and problem resolution.
  • Sentara Health offers comprehensive benefits including Medical, Dental, Vision plans, paid time off, and educational assistance.

Matching Summary

A client service representative is responsible for all areas of customer services as it pertains to retention of Lab Services Clients.

Skills & Requirements

Must-have

  • customer service
  • problem resolution
  • mail management
  • result retrieval
  • remote communications

Nice-to-have

  • patient lab reports
  • physician offices
  • lab marketing staff
  • lab technical staff

Key Requirements

  • High School education
  • Medical Terminology preferred
  • Laboratory preferred
  • Data Entry
  • Epic Beaker preferred

Work Rights

Not specified

Tailored Resume

Cover Letter