Support Associate Iiiboston, Ma

CGI

Boston, MA, United States
$23.84ph; not specified; pyid time off (pto), pyid...
High-speed scanning and mail operations
Customer interface at information counters
Passport application review
Operate various equipment for high-speed scanning, mail out, and metering of mail, and prepare and mail envelopes with correct passport and supporting documents

Job Summary

  • Operate various equipment for high-speed scanning, mail out, and metering of mail, and prepare and mail envelopes with correct passport and supporting documents.
  • Interface with passport applicants at Agency/Center Information and Will-Call counters, reviewing applications and ensuring compliance with Passport requirements.
  • Assist with Acceptance Agent training, maintaining and cataloging electronic records, and contacting applicants to request necessary documents.

Matching Summary

Operate various equipment for high-speed scanning, mail out, and metering of mail, and prepare and mail envelopes with correct passport and supporting documents.

Salary

$23.84/hour; Not specified; Paid Time Off (PTO), Paid Federal Holidays, Health & Welfare Benefits, Share Purchase Plan, 401(k) Plan

Skills & Requirements

Must-have

  • High-speed scanning and mail operations
  • Customer interface at information counters
  • Passport application review
  • Document verification and fee collection
  • Electronic record maintenance
  • Resolving undeliverable mail items

Nice-to-have

  • Excellent communication skills
  • Teamwork in fast-paced environment
  • Ownership and respect culture
  • Global capabilities and expertise

Key Requirements

  • HS diploma or GED
  • Three years general office experience
  • Two years Microsoft Office experience
  • Ability to lift and carry up to 45 lbs
  • Ability to stand and walk for shift entirety
  • US citizenship required
  • Ability to obtain Government Level clearance

Work Rights

US citizenship and ability to obtain MRPT clearance

Tailored Resume

Cover Letter