Service Coordinator Ii - Energy Systems - Marlborough, Ma

Generac Power Systems Inc

Marlborough, MA, US
Base: $27.00-$37.70 an hour; bonus/equity: variabl...
2-4 years administrative experience
Scheduling field technicians
Microsoft office proficiency
The Service Coordinator II is responsible for creating jobs, scheduling technicians, and managing the full lifecycle of service orders from initiation to completion

Job Summary

  • The Service Coordinator II is responsible for creating jobs, scheduling technicians, and managing the full lifecycle of service orders from initiation to completion.
  • This role requires strong computer literacy with Microsoft Office applications and a basic understanding of service parts and technical operations.
  • The position offers a comprehensive benefits package including medical, dental, vision, 401(k), and variable compensation incentives.

Matching Summary

The Service Coordinator II is responsible for creating jobs, scheduling technicians, and managing the full lifecycle of service orders from initiation to completion.

Salary

Base: $27.00-$37.70 an hour; Bonus/Equity: Variable short-term and long-term incentives available; Benefits: Medical, dental, vision, life, disability, PTO, holidays, 401(k)

Skills & Requirements

Must-have

  • 2-4 years administrative experience
  • Scheduling field technicians
  • Microsoft Office proficiency
  • Basic mechanical aptitude
  • High-pressure situation handling

Nice-to-have

  • Customer portal management skills
  • Contract setup and renewal processing
  • Team synergy and collaboration
  • Rotating on-call availability

Key Requirements

  • High School Diploma or G.E.D.
  • Two to four years of administrative experience
  • Experience scheduling field technicians
  • Basic math skills for invoicing

Work Rights

Not specified

Tailored Resume

Cover Letter