Patient Service Representative I (psr) - Antenatal Care

Advocate Health

Chicago, IL, US
$19.80 - $29.70; not specified; not specified ph
Patient registration in emr
Appointment scheduling
Answering multiple phone lines
Provides efficient, high-quality service to patients for appointments, information, bills, and referrals

Job Summary

  • Provides efficient, high-quality service to patients for appointments, information, bills, and referrals.
  • Responsible for patient registration, appointment scheduling, answering phones, resolving inquiries, and maintaining medical records.
  • Advocate Health offers a comprehensive suite of Total Rewards including competitive compensation, benefits, and programs for career development.

Matching Summary

Provides efficient, high-quality service to patients for appointments, information, bills, and referrals.

Salary

$19.80 - $29.70; Not specified; Not specified

Skills & Requirements

Must-have

  • Patient registration in EMR
  • Appointment scheduling
  • Answering multiple phone lines
  • Handling patient inquiries
  • Verifying insurance eligibility
  • Entering patient charges
  • Maintaining medical records

Nice-to-have

  • Customer service experience
  • Handling difficult callers
  • Working under stressful conditions
  • Ability to lift up to 35 pounds

Key Requirements

  • High school diploma or equivalent
  • One to two years related customer service experience
  • Experience handling difficult caller/customers/patients
  • CRT/PC experience in a customer service setting
  • Working knowledge of eClinicalWorks preferred

Work Rights

Not specified

Tailored Resume

Cover Letter