It Support Technician Application & End-user Support

648

Denver, CO, US
Base: $24.95-$31.20 hourly; bonus/equity: eligible...
Hybrid
2+ years it technical support experience
Windows desktop hardware troubleshooting
Active directory user account management
The role provides daily operations for the Technical Assistance Center, resolving end-user technical issues and business application problems

Job Summary

  • The role provides daily operations for the Technical Assistance Center, resolving end-user technical issues and business application problems.
  • Employees will install, configure, and troubleshoot Microsoft Windows-based devices, printers, mobile devices, and A/V equipment in a hybrid work environment.
  • Compensation includes an hourly rate of $24.95-$31.20 with bonuses, mobile allowance, comprehensive health benefits, and up to 22 PTO days annually.

Matching Summary

The role provides daily operations for the Technical Assistance Center, resolving end-user technical issues and business application problems.

Salary

Base: $24.95-$31.20 hourly; Bonus/Equity: Eligible for bonuses and mobile allowance; Benefits: Medical, dental, vision, 401(k), up to 22 PTO days

Skills & Requirements

Must-have

  • 2+ years IT technical support experience
  • Windows desktop hardware troubleshooting
  • Active Directory user account management
  • Microsoft Outlook and Teams proficiency
  • Mobile device (iOS) support experience

Nice-to-have

  • Mortgage banking industry experience
  • PowerShell or VBScript automation skills
  • Microsoft Exchange environment support
  • Microsoft Certified Professional certification

Key Requirements

  • Minimum High School Diploma or equivalent
  • Must be able to lift up to 30 pounds
  • Availability for on-call rotation every 7 weeks

Work Rights

Not specified

Tailored Resume

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