Base: $108,720 to $201,540 py; bonus/equity: annua...
Salesforce crm functional expertise
Business process documentation
Requirements discovery and analysis
The Salesforce CRM Business Analyst bridges the gap between CRM strategy, IT delivery teams, and business stakeholders to ensure efficient delivery of CRM initiatives
Job Summary
The Salesforce CRM Business Analyst bridges the gap between CRM strategy, IT delivery teams, and business stakeholders to ensure efficient delivery of CRM initiatives.
This role involves translating business requirements into technical specifications, developing process flows and visualizations, and supporting CRM adoption and governance.
UPS offers competitive compensation including base pay ranging from $108,720 to $201,540 per year, potential incentive programs, and comprehensive benefits.
Matching Summary
The Salesforce CRM Business Analyst bridges the gap between CRM strategy, IT delivery teams, and business stakeholders to ensure efficient delivery of CRM initiatives.
Salary
Base: $108,720 to $201,540 per year; Bonus/Equity: Annual incentive programs possible; Benefits: Medical, dental, vision, 401(k), paid leave, and more
Skills & Requirements
Must-have
Salesforce CRM functional expertise
Business process documentation
Requirements discovery and analysis
Agile delivery environment experience
User acceptance testing coordination
CRM data governance support
Nice-to-have
Process flow and screen mockup development
Stakeholder facilitation skills
Change management collaboration
Analytical mindset for root cause analysis
Collaboration across business and IT teams
Key Requirements
4–7+ years CRM business analysis experience
Experience translating business requirements into Salesforce solutions
Experience working in agile delivery environments
Must be U.S. Citizen or authorized to work in U.S.