Correspondence Representative I

Ohiosophe

Base: $20.80 - $31.20; bonus/equity: not specified...
**
Electronically scan and index correspondence
Assign accurate document types
Review documents for urgency
** The Correspondence Representative I position at Advocate Health involves managing incoming correspondence, document processing, and collaboration with various departments to ensure compliance and efficiency within the revenue cycle. Candidates are expected to have a year of relevant experience in healthcare and strong analytical and communication skills. **

Job Summary

  • Electronically scan and index incoming correspondence using OnBase, applying expertise to assign accurate document types for proper routing into Epic.
  • Review documents for urgency and follow alternate workflows as required by government or payer mandates, ensuring prompt attention to time-sensitive items.
  • Access, understand, and explain information from electronic patient billing and medical records systems, including claims inquiry, account history, and account status.

Matching Summary

Match Score: 75

** The Correspondence Representative I position at Advocate Health involves managing incoming correspondence, document processing, and collaboration with various departments to ensure compliance and efficiency within the revenue cycle. Candidates are expected to have a year of relevant experience in healthcare and strong analytical and communication skills. **

Salary

Base: $20.80 - $31.20; Bonus/Equity: Not specified; Benefits: Yes

Skills & Requirements

Must-have

  • Electronically scan and index correspondence
  • Assign accurate document types
  • Review documents for urgency
  • Collaborate closely with other departments
  • Apply analytical and problem-solving skills
  • Open, sort, and distribute mail
  • Access and explain patient billing information
  • Document and update patient account systems

Nice-to-have

  • Resilient under pressure
  • High standards of accuracy and speed
  • Maintain personal growth and development

Key Requirements

  • 1 year of experience in healthcare
  • High School Graduate or equivalent
  • Basic to intermediate computer skills
  • Proficient keyboard skills
  • Experience with Microsoft Office products

Work Rights

Not specified

Tailored Resume

Cover Letter