Shareholder Services Supervisor

Apexgroup Inc

Mriehel, Malta
Shareholder services team management
Client satisfaction and customer service
Regulatory and fund requirements compliance
The successful applicant will be responsible to manage the performance and development of the Shareholder Services team, as well as achieve overall client satisfaction by providing excellent customer service whilst ensuring full compliance with regulatory and fund requirements

Job Summary

  • The successful applicant will be responsible to manage the performance and development of the Shareholder Services team, as well as achieve overall client satisfaction by providing excellent customer service whilst ensuring full compliance with regulatory and fund requirements.
  • Apex Group offers a genuinely unique opportunity to be part of an expanding large global business, working with a strong and dynamic team with training and development opportunities.
  • The company measures its success not only by delivering great products and services but also by how it positively impacts people, society and the planet.

Matching Summary

The successful applicant will be responsible to manage the performance and development of the Shareholder Services team, as well as achieve overall client satisfaction by providing excellent customer service whilst ensuring full compliance with regulatory and fund requirements.

Skills & Requirements

Must-have

  • Shareholder Services team management
  • Client satisfaction and customer service
  • Regulatory and fund requirements compliance
  • Operational risk monitoring
  • Transfer Agency operations
  • Fund governing documents understanding

Nice-to-have

  • Positive disrupter mindset
  • Industry-changing ideas
  • Smart and outgoing personality
  • Commitment amongst team members

Key Requirements

  • Minimum 4 years Transfer Agency experience
  • Minimum 2 years supervisory/management role
  • Excellent Customer Service skills
  • Team management and delegation ability
  • Planning under pressure and meeting deadlines
  • Eye for detail and handling complex matters
  • Excellent spoken and written communication
  • Proficiency in MS Office (Word, Excel, Access)

Work Rights

Not specified

Tailored Resume

Cover Letter