Collections Specialist With Spanish

Kimberly-Clark

Krakow, Poland
Base: not specified; bonus: yearly performance-bas...
Hybrid
Fluent spanish and english communication
Proven experience in collections processes
Strong problem-solving and analytical skills
This role involves contacting end customers to collect outstanding payments and resolve overdue balances while analyzing portfolio data to identify root causes of debts

Job Summary

  • This role involves contacting end customers to collect outstanding payments and resolve overdue balances while analyzing portfolio data to identify root causes of debts.
  • The position offers a hybrid work arrangement with a minimum of one day per week in the office, alongside comprehensive health benefits and a yearly performance bonus.
  • Candidates will act as a liaison between end customers and Order-to-Cash teams to manage claims, disputes, and unallocated payments effectively.

Matching Summary

This role involves contacting end customers to collect outstanding payments and resolve overdue balances while analyzing portfolio data to identify root causes of debts.

Salary

Base: Not specified; Bonus: Yearly performance-based incentive available; Benefits: Medical, dental, vision, life insurance, holiday allowance, and voluntary leave provided

Skills & Requirements

Must-have

  • Fluent Spanish and English communication
  • Proven experience in Collections processes
  • Strong problem-solving and analytical skills

Nice-to-have

  • Excellent customer relationship management abilities
  • Proactive approach to resolving disputes
  • Desire to grow within a global organization

Key Requirements

  • Fluent bilingual proficiency in Spanish and English
  • Experience in Collections or related financial processes
  • Authorization to work locally in Poland

Work Rights

Must be authorized to work locally in Poland

Tailored Resume

Cover Letter