Client Onboarding Sr. Analyst

Citi

Poland
Base: 165,020.00 zł - 280,980.00 zł; bonus: discre...
7-10 years experience in financial institutions
Documentation review and account maintenance
Proficient in microsoft office applications
The role serves as the primary contact point for clients regarding account maintenance requests and data updates while solving complex problems independently

Job Summary

  • The role serves as the primary contact point for clients regarding account maintenance requests and data updates while solving complex problems independently.
  • Candidates must ensure consistent delivery of high-quality service by meeting service level agreements and maintaining strict compliance with internal regulations.
  • The position offers competitive salary, flexible working hours, home office options, and extensive training opportunities including Udemy and Degreed.

Matching Summary

The role serves as the primary contact point for clients regarding account maintenance requests and data updates while solving complex problems independently.

Salary

Base: 165,020.00 zł - 280,980.00 zł; Bonus: Discretionary annual performance bonus; Benefits: Private healthcare, pension scheme, multisport, life insurance, holiday allowance, maternity/paternity scheme

Skills & Requirements

Must-have

  • 7-10 years experience in financial institutions
  • Documentation review and account maintenance
  • Proficient in Microsoft Office Applications
  • Strong written and verbal English communication
  • Ability to work independently with limited supervision

Nice-to-have

  • Proactive team player with interpersonal skills
  • Experience handling urgent escalation cases
  • Willingness to learn multiple products quickly
  • Innovative problem-solving for process changes
  • High motivation in high-risk environments

Key Requirements

  • Bachelor's degree or equivalent experience
  • 7-10 years of relevant industry experience
  • Proficiency in English (written and spoken)

Work Rights

Not specified

Tailored Resume

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