Service Desk Agent

Unisys UK

Canberra, Australia
Moderately complex problem solving
Support for hardware and software
Client and cots applications support
The role involves answering moderately complex questions and resolving service requests

Job Summary

  • The role involves answering moderately complex questions and resolving service requests.
  • You will support L1 agents with day-to-day client incidents and queries.
  • The position requires Australian citizenship and the ability to hold an NV1 clearance.

Matching Summary

The role involves answering moderately complex questions and resolving service requests.

Skills & Requirements

Must-have

  • Moderately complex problem solving
  • Support for hardware and software
  • Client and COTS applications support

Nice-to-have

  • Analytical skills
  • Team collaboration
  • Customer service orientation

Key Requirements

  • Australian citizenship
  • NV1 clearance required

Work Rights

Not specified

Tailored Resume

Cover Letter