Sr. It Service Desk Analyst

Rimini Street

Las Vegas, NV, US
Base: 57k - 72k; bonus/equity: not specified; bene...
Hybrid
5 years it experience
Windows and mac support
Customer service mindset
Rimini Street is a trusted global provider of enterprise software support and innovative solutions

Job Summary

  • Rimini Street is a trusted global provider of enterprise software support and innovative solutions.
  • The Sr. IT Service Desk Analyst will deliver high-quality end-user support in a 24x7 service desk environment.
  • The company offers a comprehensive compensation package, including medical, dental, and generous paid time off.

Matching Summary

Rimini Street is a trusted global provider of enterprise software support and innovative solutions.

Salary

Base: 57k - 72k; Bonus/Equity: Not specified; Benefits: Medical, Dental, Vision insurance

Skills & Requirements

Must-have

  • 5 years IT experience
  • Windows and Mac support
  • customer service mindset

Nice-to-have

  • ServiceNow administration knowledge
  • proactive and self-directed
  • strong communication skills

Key Requirements

  • experience supporting 500+ employees
  • ITIL or relevant certifications

Work Rights

Not specified

Tailored Resume

Cover Letter