DICK'S Sporting Goods is seeking a Retail Customer Service Specialist to enhance customer experiences through exceptional service and product knowledge. The ideal candidate will have prior retail or customer service experience and will contribute to an inclusive team environment
Job Summary
The Customer Service Specialist is responsible for providing excellent customer experiences by creating an exceptional shopping environment.
This role serves as the primary customer service provider at the front end and acts as a liaison between customers and management.
The position requires upholding company merchandising standards while promoting loyalty programs and credit card enrollments.
Matching Summary
Match Score: 85
DICK'S Sporting Goods is seeking a Retail Customer Service Specialist to enhance customer experiences through exceptional service and product knowledge. The ideal candidate will have prior retail or customer service experience and will contribute to an inclusive team environment.
Salary
Not specified; Not specified; Not specified
Skills & Requirements
Must-have
Excellent customer experience delivery
Front-end register coverage
Product knowledge and sales support
Physical ability to lift 35 lbs
Standing for extended periods
Nice-to-have
Prior retail or cashier experience
Inclusive and diverse environment focus
Team collaboration and accountability
Training new teammates on programs
Key Requirements
Prior retail sales or cashier experience preferred
Ability to stand for up to 4 hours continuously
Ability to perform repetitive motions for short periods