Remote Csr - Mountain Time Zone

Firstsource

Remote
$15.00ph - $16ph (based on experience); not specif...
Remote
Inbound call management
Web camera usage
Flexible scheduling
As healthcare professionals, we guide our clients through their healthcare environment ensuring they have access to the best resources available to them

Job Summary

  • As healthcare professionals, we guide our clients through their healthcare environment ensuring they have access to the best resources available to them.
  • Call Service Representatives provides new and existing members and providers with the best possible service in relation to billing, claims, enrolment, benefits, suggestions and complaints.
  • Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services.

Matching Summary

As healthcare professionals, we guide our clients through their healthcare environment ensuring they have access to the best resources available to them.

Salary

$15.00/hr - $16/hr (based on experience); Not specified; Not specified

Skills & Requirements

Must-have

  • Inbound call management
  • Web camera usage
  • Flexible scheduling
  • Multiple computer screens navigation
  • Answering member and provider inquiries
  • Reliable and punctual
  • Work independently

Nice-to-have

  • Positive professional attitude
  • Detail-oriented
  • Strong reading comprehension
  • Problem-solving skills
  • Team environment collaboration

Key Requirements

  • High school diploma or equivalent
  • Private workstation required
  • Internet with Ethernet jack required
  • Call center experience
  • Health insurance experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter