Account Manager Sr Lead, Strategic Accounts

Worldpay (FIS)

Sydney, Australia
Drive post-sale client value
Optimize solution adoption
Lead executive-ready conversations
The Client Success Manager – Strategic Accounts is accountable for driving full post-sale client value and operational excellence for strategic clients

Job Summary

  • The Client Success Manager – Strategic Accounts is accountable for driving full post-sale client value and operational excellence for strategic clients.
  • CSMs are also responsible for minimizing churn/compression risk and identifying expansion opportunities by translating client insights into clear actions for commercial partners.
  • At FIS, we offer you: Always-on learning and development Collaborative work environment Competitive salary with subsidised medical, personal insurances and ESPP.

Matching Summary

The Client Success Manager – Strategic Accounts is accountable for driving full post-sale client value and operational excellence for strategic clients.

Skills & Requirements

Must-have

  • Drive post-sale client value
  • Optimize solution adoption
  • Lead executive-ready conversations
  • Build strong stakeholder relationships
  • Co-create joint success plans
  • Analyze client health data
  • Drive issue resolution and escalation

Nice-to-have

  • Advance the world of fintech
  • Inclusive and diverse teams
  • Collaborative work environment
  • Shape the future of fintech

Key Requirements

  • 8–10 years of experience
  • Bachelor’s degree
  • Financial technology services experience
  • Support “Tier 1” / strategic clients
  • Articulate business value
  • Financial technology industry knowledge
  • Treasury and/or Risk domain expertise preferred

Work Rights

Not specified

Tailored Resume

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