Customer Service Representative Ii-specialty Property
Sagesure
Chicago, Illinois, United States
On-site
Perform detailed research
Provide customer resolution
Address inbound sales inquiries
SageSure is seeking a Customer Service Representative II to join a friendly and supportive team, offering stability and growth opportunities within a profitable, growing company
Job Summary
SageSure is seeking a Customer Service Representative II to join a friendly and supportive team, offering stability and growth opportunities within a profitable, growing company.
In this role, you will gain an in-depth understanding of the company's business, including underwriting guidelines and processes, and a general understanding of coverage forms.
Key responsibilities include performing detailed research, providing accurate information to stakeholders, addressing inbound sales inquiries, and working with other departments to resolve customer concerns.
Matching Summary
SageSure is seeking a Customer Service Representative II to join a friendly and supportive team, offering stability and growth opportunities within a profitable, growing company.
Skills & Requirements
Must-have
perform detailed research
provide customer resolution
address inbound sales inquiries
monitor call queues
maintain positive working relationships
keep emotions under control
Nice-to-have
entrepreneurial spirit
friendly and supportive team
highly motivated individual
assist peers and be knowledgeable
Key Requirements
High school diploma or equivalent
Minimum three years customer service experience
Property and Casualty Insurance industry experience preferred
Intermediate computer skills
P&C license and Surplus license required upon hire