Disputes And Chargeback Specialist

Global Payments Inc.

Detailed transaction research skills
Knowledge of bank regulations
Card industry dispute practices
The role is responsible for researching and resolving customer chargebacks while applying bank and card industry regulations

Job Summary

  • The role is responsible for researching and resolving customer chargebacks while applying bank and card industry regulations.
  • Candidates will gather and analyze transactions to determine coverage under federal regulations and organize supporting information.
  • The position involves working in a multi-client environment to process disputes for specific card brands like Visa or MasterCard.

Matching Summary

The role is responsible for researching and resolving customer chargebacks while applying bank and card industry regulations.

Skills & Requirements

Must-have

  • Detailed transaction research skills
  • Knowledge of bank regulations
  • Card industry dispute practices

Nice-to-have

  • Analytical problem-solving abilities
  • Experience with aggregate statistics
  • Customer service improvement focus

Key Requirements

  • High School Diploma or Equivalent
  • 0-2 years related work experience preferred
  • Working knowledge of association regulations

Work Rights

Not specified

Tailored Resume

Cover Letter