Customer Service Representative - Keilor Downs

CBA (Commonwealth Bank)

Keilor Downs, AU
Exceptional customer service
In-depth customer conversations
Process credit product applications
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers

Job Summary

  • As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
  • As the Customer Banking Specialist in our Keilor Downs Branch you’ll: Have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
  • We’re interested in hearing from people who have Proven experience delivering exceptional Customer Service ideally in Financial Services, Retail or Hospitality.

Matching Summary

As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.

Skills & Requirements

Must-have

  • exceptional customer service
  • in-depth customer conversations
  • process credit product applications
  • demonstrate in-branch technology
  • provide effective solutions
  • champion risk-adverse culture

Nice-to-have

  • ideal in financial services
  • articulate financial terms clearly
  • holistic customer solutions
  • improve financial wellbeing

Key Requirements

  • Proven experience
  • Excellent communication skills
  • Ability to ask the right questions
  • Ability to work in a busy environment
  • Genuine interest in building a career

Work Rights

Not specified

Tailored Resume

Cover Letter