Customer Operations Specialist- Call Center - Temporary
Maritz Benefits
Fenton, MO, US
Fully remote
Inbound call handling
System order updates
Back-end support assistance
Maritz helps companies achieve their business goals by inspiring people to perform their best through experiences, incentives, and recognition programs
Job Summary
Maritz helps companies achieve their business goals by inspiring people to perform their best through experiences, incentives, and recognition programs.
The role involves receiving inbound calls, handling participant questions, recommending solutions, and updating order information in a proprietary system.
This is a temporary, 40-hour per week position for approximately three months, with options for remote work within the continental US or in-office at Fenton, MO.
Matching Summary
Maritz helps companies achieve their business goals by inspiring people to perform their best through experiences, incentives, and recognition programs.
Skills & Requirements
Must-have
Inbound call handling
System order updates
Back-end support assistance
Proficient in Microsoft Office Suite
Reliable internet connection required
Nice-to-have
Human connection and collaboration
Positive upbeat professional attitude
Kind caring patient empathetic
Adaptable and resilient
Teamwork orientation
Key Requirements
High School Diploma or GED Equivalent
1-2 years Customer Service Experience
Call center environment experience preferred
Strong computer knowledge and proficiency
Excellent communication skills
Proficient writing and grammar skills
Work Rights
Must have authorization to work permanently in the U.S.