Technical Claims Team Leader - Indemnity

Hastings Insurance Services Ltd

Leicester, United Kingdom
On-site
Lead and inspire a team
Identify and process contractual breach customers
Motor insurance claims knowledge
As one of our Leaders, you will lead and inspire a team of colleagues within the Indemnity Team (within Technical Claims) and use your expertise to identify and process ‘contractual’ breach customers, to help us achieve the optimal claim outcome

Job Summary

  • As one of our Leaders, you will lead and inspire a team of colleagues within the Indemnity Team (within Technical Claims) and use your expertise to identify and process ‘contractual’ breach customers, to help us achieve the optimal claim outcome.
  • Strong leadership background – able to coach, develop, motivate and inspire a team of colleagues.
  • In addition to a competitive salary you will also receive… Flexible working, Competitive bonus scheme, Financial wellbeing, Mental wellbeing programme.

Matching Summary

As one of our Leaders, you will lead and inspire a team of colleagues within the Indemnity Team (within Technical Claims) and use your expertise to identify and process ‘contractual’ breach customers, to help us achieve the optimal claim outcome.

Skills & Requirements

Must-have

  • Lead and inspire a team
  • Identify and process contractual breach customers
  • Motor insurance claims knowledge
  • Indemnity principles expertise
  • MIB claims, rules and processes

Nice-to-have

  • 4Cs culture
  • Data and tech capabilities
  • Inclusive recruitment processes

Key Requirements

  • Setting and managing colleagues objectives
  • Conducting regular audits on colleagues
  • Triaging new suspected ‘contractual breach’ claims
  • Overseeing guidance and advice in respect of technical referrals
  • Utilising predictive analytics and data
  • Driving efficiency through managing productivity
  • Experience of handling motor insurance claims
  • Insurance contract, RTA and MIB Articles of Association
  • Excellent verbal and written communication skills
  • Strong stakeholder management

Work Rights

Not specified

Tailored Resume

Cover Letter