Customer Support Engineer (m/w/x) - Befristet Auf 2 Jahre
Carl Zeiss Pty Ltd
Fully remote
Installation of complex equipment
Troubleshooting and error resolution
Remote and on-site service delivery
This role serves as the direct interface to local ZEISS organizations' first-level support while managing on-site installations of new devices
Job Summary
This role serves as the direct interface to local ZEISS organizations' first-level support while managing on-site installations of new devices.
The engineer is responsible for adjusting highly complex assemblies, analyzing novel disturbances, and independently documenting solutions for demanding technical problems.
Candidates must be prepared for approximately 60% international business travel and possess excellent English skills to conduct technical training globally.
Matching Summary
This role serves as the direct interface to local ZEISS organizations' first-level support while managing on-site installations of new devices.
Skills & Requirements
Must-have
Installation of complex equipment
Troubleshooting and error resolution
Remote and on-site service delivery
Technical training for support teams
60% international travel requirement
Nice-to-have
Inter-cultural competence in Asia
Hands-on problem-solving mentality
High flexibility with deployment times
Key Requirements
Degree in Electronics, Optics, Automation, or Physics
Experience in semiconductor technology or special machinery
Willingness for multi-week worldwide business trips