B2b Customer Support Advisor (kingston- Fulltime) 2026

Concentrix

Kingston, Saint Andrew, Jamaica
Competitive salary; monthly performance incentives...
Fully onsite
Inbound call handling experience
Strong computer navigation skills
Ability to work flexible shifts
Concentrix is seeking a B2B Customer Support Advisor for a full-time position in Kingston, Jamaica. The role involves providing customer service through inbound calls, resolving routine issues related to products and services, while fostering a supportive and positive company culture

Job Summary

  • This position interfaces with customers via inbound calls to provide service support and resolve routine problems regarding client products or services.
  • The company offers a diverse, global organization with endless career opportunities, clear paths for development, and monthly performance incentives.
  • Candidates must demonstrate patience, maintain a pleasant professional tone, and possess strong attention to detail in a fast-paced environment.

Matching Summary

Match Score: 85

Concentrix is seeking a B2B Customer Support Advisor for a full-time position in Kingston, Jamaica. The role involves providing customer service through inbound calls, resolving routine issues related to products and services, while fostering a supportive and positive company culture.

Salary

Competitive salary; Monthly performance incentives available; Inclusive perks and benefits

Skills & Requirements

Must-have

  • Inbound call handling experience
  • Strong computer navigation skills
  • Ability to work flexible shifts

Nice-to-have

  • Passion for compassionate interactions
  • Team collaboration skills
  • Tolerance for repetitive work

Key Requirements

  • At least 3 CXC subjects including English Language and Mathematics
  • Clean criminal background check
  • Availability for any 8-hour shift within 24 hours and weekends

Work Rights

Not specified

Tailored Resume

Cover Letter