Customer Success Manager - Security

SHI International

Remote
Base: $90,000 - $120,000; bonus/equity: not specif...
Onboarding customers
Customer relationship management
Analyzing consumption reports
The Customer Success Manager – Security is responsible for onboarding customers and ensuring retention and growth

Job Summary

  • The Customer Success Manager – Security is responsible for onboarding customers and ensuring retention and growth.
  • This role involves serving as a Subject Matter Expert and collaborating with internal teams.
  • Employees enjoy a commitment to diversity and continuous professional growth opportunities.

Matching Summary

The Customer Success Manager – Security is responsible for onboarding customers and ensuring retention and growth.

Salary

Base: $90,000 - $120,000; Bonus/Equity: Not specified; Benefits: Medical, vision, dental, 401K, flexible spending

Skills & Requirements

Must-have

  • Onboarding customers
  • Customer relationship management
  • Analyzing consumption reports

Nice-to-have

  • Continuous professional growth
  • Strong communication skills
  • Emotional intelligence

Key Requirements

  • Completed Bachelor’s Degree
  • 2+ years of experience in Customer Success role
  • 1+ year of experience selling Security products

Work Rights

Not specified

Tailored Resume

Cover Letter