Primary location base pyy range: $95,000 usd - $14...
Fully remote
Customer success management saas
Account management strategic planning
Executive level relationship building
We’re shaping the future of work so teams can reach their potential and focus on what matters most, with a culture rooted in integrity, empathy, and shared enthusiasm
Job Summary
We’re shaping the future of work so teams can reach their potential and focus on what matters most, with a culture rooted in integrity, empathy, and shared enthusiasm.
As a Customer Success Manager, you will ensure the maximum value is derived from our products and services by quantifying value, driving adoption, sharing best practices, and developing strategic goals.
The annualized base salary ranges for the primary location and any additional locations are listed below, and this role may be eligible for bonus/commission and stock grants.
Matching Summary
We’re shaping the future of work so teams can reach their potential and focus on what matters most, with a culture rooted in integrity, empathy, and shared enthusiasm.
Salary
Primary Location Base Pay Range: $95,000 USD - $142,600 USD; Additional US Location(s) Base Pay Range: $90,300 USD - $160,400 USD; Bonus/Equity: May be eligible for Workday Bonus Plan or role-specific commission/bonus, as well as annual refresh stock grants
Skills & Requirements
Must-have
Customer Success Management SaaS
Account Management Strategic Planning
Executive Level Relationship Building
SaaS Pricing Strategy
Revenue Stream Maintenance
Change Management Practices
Nice-to-have
Sun-drenched optimism and drive
Curious minds and courageous collaborators
Empathy and shared enthusiasm
Bold ideas and genuine care
Workday Adaptive Planning journey
Key Requirements
3+ years CSM supporting SaaS solution
2+ years change management practices
2+ years CRM/Customer Success tool experience
2+ years account management/strategic planning
3+ years collaborate with customers/corporate functions