Citi Handlowy is seeking a Customer Service Analyst 1 for an entry-level role focused on providing customer support and resolving issues in coordination with the Customer Service team. The ideal candidate will possess customer service experience, strong analytical skills, and effective communication abilities
Job Summary
The role serves as a single point of contact for internal partners and external clients to identify and resolve issues efficiently.
Employees must conduct necessary analyses to address client needs while ensuring compliance with departmental standards and laws.
The position requires demonstrating sound ethical judgment and safeguarding the firm's reputation by adhering to strict policies.
Matching Summary
Match Score: 75
Citi Handlowy is seeking a Customer Service Analyst 1 for an entry-level role focused on providing customer support and resolving issues in coordination with the Customer Service team. The ideal candidate will possess customer service experience, strong analytical skills, and effective communication abilities.
Salary
Not specified; Not specified; Not specified
Skills & Requirements
Must-have
customer service experience
analytical and investigative skills
risk management capabilities
Nice-to-have
ability to influence change
strong written communication
client relationship building
Key Requirements
Bachelor's degree or equivalent experience
Previous relevant customer service experience preferred
Proven ability to present concepts and lead change