Customer Success Specialist

Land Securities Group

Frankfurt, Germany
Client workflow expertise
User training on tools
Client lifecycle satisfaction
Oversee a portfolio of clients with the aim to ensure the full satisfaction of your users

Job Summary

  • Oversee a portfolio of clients with the aim to ensure the full satisfaction of your users.
  • Develop and maintain tools and automation scripts using Excel VBA, and build and optimize applications in Python and C++.
  • Join us and be part of a team that values innovation, quality, and continuous improvement.

Matching Summary

Oversee a portfolio of clients with the aim to ensure the full satisfaction of your users.

Skills & Requirements

Must-have

  • Client workflow expertise
  • User training on tools
  • Client lifecycle satisfaction
  • Product improvement feedback
  • Excel VBA automation
  • Python and C++ development
  • Data analysis support

Nice-to-have

  • Adaptable in fast-paced environment
  • Collaborative and creative culture
  • Interest in sustainability initiatives
  • Financial markets knowledge
  • Sales and trading market understanding

Key Requirements

  • Fluent in English and German
  • Strong programming skills
  • Good problem-solving skills
  • Ability to work independently and in a team

Work Rights

Not specified

Tailored Resume

Cover Letter