Mobile Banking Assistant

Beyond Bank Australia

Canberra, Australia
On-site
Customer service excellence
Mobile services support
Liaise with external parties
As a Mobile Banking Assistant, you will work closely with the Mobile Bankers in the region to support the team and is responsible for supporting the service fulfilment of internal and external lead generation initiatives which aim to increase membership and product penetration

Job Summary

  • As a Mobile Banking Assistant, you will work closely with the Mobile Bankers in the region to support the team and is responsible for supporting the service fulfilment of internal and external lead generation initiatives which aim to increase membership and product penetration.
  • You will join the Mobile Banking Team and be crucial in ensuring we deliver personalised and convenient banking services directly to our members wherever they are.
  • Beyond Bank offers additional paid work-life balance days, paid community volunteer days, employee discounts, health and wellbeing initiatives, and career development opportunities.

Matching Summary

As a Mobile Banking Assistant, you will work closely with the Mobile Bankers in the region to support the team and is responsible for supporting the service fulfilment of internal and external lead generation initiatives which aim to increase membership and product penetration.

Skills & Requirements

Must-have

  • Customer service excellence
  • Mobile services support
  • Liaise with external parties
  • Proactive customer engagement
  • Timely enquiry follow-up

Nice-to-have

  • Friendly, inclusive, supportive environment
  • Member obsessed values
  • Championing sustainability
  • Work-life balance focus

Key Requirements

  • Retail lending experience
  • Strong focus on customer service
  • Excellent organisational skills
  • Ability to prioritize workload
  • Work under pressure and meet deadlines
  • Strong attention to detail

Work Rights

Not specified

Tailored Resume

Cover Letter