Excellent verbal and written english communication
Strong analytical skills and attention to detail
Proficiency in ms office applications and pc tools
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D L Resources Pte Ltd is seeking a Corporate Banking Client Services Call Desk representative for a temporary six-month contract in Singapore. The ideal candidate will be responsible for delivering high-quality customer service, resolving inquiries, and maintaining confidentiality in a fast-paced banking environment.
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Job Summary
The role ensures the highest standard of service delivery by monitoring and responding to incoming calls, emails, and social media inquiries.
Employees are responsible for resolving customer issues accurately within committed turnaround times while maintaining strict confidentiality of bank data.
The position requires educating customers about banking products and services while ensuring compliance with group control standards.
Matching Summary
Match Score: 75
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D L Resources Pte Ltd is seeking a Corporate Banking Client Services Call Desk representative for a temporary six-month contract in Singapore. The ideal candidate will be responsible for delivering high-quality customer service, resolving inquiries, and maintaining confidentiality in a fast-paced banking environment.
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Skills & Requirements
Must-have
Excellent verbal and written English communication
Strong analytical skills and attention to detail
Proficiency in MS Office applications and PC tools
Nice-to-have
Positive mindset with a CAN-DO attitude
Experience in banking or call center environments
Proactive approach in fast-paced changing environment