Not specified (assumed to be hybrid or onsite based on typical customer support roles)
Customer support and administration background
Microsoft office and salesforce experience
Team environment experience
Aristocrat is seeking a Customer Support Representative to ensure efficient operations and deliver exceptional service to customers in the gaming industry. The candidate will handle customer inquiries, manage service requests, and assist in various administrative duties, while embodying the company's values of innovation and collaboration
Job Summary
The Customer Support Representative role is crucial in guaranteeing our operations run efficiently and our customers receive outstanding service.
Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games.
We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential.
Matching Summary
Match Score: 75
Aristocrat is seeking a Customer Support Representative to ensure efficient operations and deliver exceptional service to customers in the gaming industry. The candidate will handle customer inquiries, manage service requests, and assist in various administrative duties, while embodying the company's values of innovation and collaboration.
Skills & Requirements
Must-have
Customer support and administration background
Microsoft Office and Salesforce experience
Team environment experience
Respond to customer queries promptly
Follow up with customers
Adhere to WHS regulations
Nice-to-have
Develop rapport with collaborators
Professional personal presentation
Embrace company values
Adaptability to learn software
Key Requirements
Proven background in customer support and administration
Basic to intermediate Microsoft Office and Salesforce experience
Experience working within a team environment
Gaming machine operations knowledge desirable
Strong people and communication skills
Ability to develop constructive working relationships
Clear written and verbal communication
Professionalism and integrity
Ability to collaborate across different functions
Dedication to timely and accurate processes
Mandatory background screening and regulatory approvals