Respond to customer inquiries and resolve complaints
Ensure accurate, timely order processing
Coordinate logistics operations with 3pl partner
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Johnson & Johnson is seeking a Customer Service and Distribution & Transportation Specialist for its Pefki, Greece location. The role focuses on ensuring high customer satisfaction through effective order processing, logistics coordination, and complaint resolution while fostering collaboration across functions.
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Job Summary
At Johnson & Johnson, we believe health is everything, empowering us to build a world where complex diseases are prevented, treated, and cured.
Respond to customer inquiries and resolve complaints promptly, escalating when necessary to ensure positive outcomes.
Collaborate with sales, quality, finance, and external partners to optimize processes and drive continuous improvement.
Matching Summary
Match Score: 75
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Johnson & Johnson is seeking a Customer Service and Distribution & Transportation Specialist for its Pefki, Greece location. The role focuses on ensuring high customer satisfaction through effective order processing, logistics coordination, and complaint resolution while fostering collaboration across functions.
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Skills & Requirements
Must-have
Respond to customer inquiries and resolve complaints
Ensure accurate, timely order processing
Coordinate logistics operations with 3PL partner
Monitor operational costs and service metrics
Collaborate with sales, quality, finance, and external partners