Customer Service Call Center Representative

Wesley Chapel Honda

Tigard, OR, United States
$20ph; not specified; medical, dental + vision pla...
Hybrid
Handle inbound service calls
Accurate data capture
Monitor customer account details
Driveway Finance Corporation (DFC) is seeking a Customer Service Call Center Representative for their Tigard, OR location. The role involves handling inbound customer calls, providing exceptional service, and maintaining accurate account information

Job Summary

  • The DFC Customer Service Representative I will be responsible for handling inbound service calls from customers while providing excellent customer service and accurately capturing data using company loan processing systems.
  • Responsibilities include monitoring customer account details for irregularities, preparing documents to fulfill requests, and educating customers on account terms.
  • The company offers competitive pay, medical, dental, and vision plans, paid holidays and PTO, and a 401(k) retirement plan.

Matching Summary

Match Score: 85

Driveway Finance Corporation (DFC) is seeking a Customer Service Call Center Representative for their Tigard, OR location. The role involves handling inbound customer calls, providing exceptional service, and maintaining accurate account information.

Salary

$20/hour; Not specified; Medical, Dental and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan, Lithia Learning Center, Vehicle Purchase Discounts, Wellness Programs

Skills & Requirements

Must-have

  • Handle inbound service calls
  • Accurate data capture
  • Monitor customer account details
  • Customer account information accuracy
  • Excellent communication skills

Nice-to-have

  • Spanish language proficiency
  • Adapt to change
  • Focus on results
  • Desire to keep learning

Key Requirements

  • Previous telephone customer service experience preferred
  • Ability to perform accurate data input
  • Proficiency in MS Office (Excel, Word, Windows)
  • Ability to provide courteous, knowledgeable, and professional customer service

Work Rights

Not specified

Tailored Resume

Cover Letter