Customer Service Officer, Insurance Solution Center

FWD

Hong Kong, Hong Kong
Fully remote
Excellent customer service skills
Proficient in cantonese, english and mandarin
1-5 years experience in financial institutions
FWD Group aims to change how people feel about insurance

Job Summary

  • FWD Group aims to change how people feel about insurance.
  • The role involves supporting customers and sales personnel at remote centers.
  • The company offers 20-22 days of annual leave and excellent learning opportunities.

Matching Summary

FWD Group aims to change how people feel about insurance.

Skills & Requirements

Must-have

  • Excellent customer service skills
  • Proficient in Cantonese, English and Mandarin
  • 1-5 years experience in financial institutions

Nice-to-have

  • Good organizing and planning skills
  • Excellent communication skills
  • Problem-solving abilities

Key Requirements

  • University degree holder
  • Industry-recognized insurance certificates
  • IIQE papers 1, 2, 3 & 5 is an advantage

Work Rights

Not specified

Tailored Resume

Cover Letter