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Customer Service Officer, Insurance Solution Center
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FWD
Hong Kong, Hong Kong
Fully remote
Excellent customer service skills
Proficient in cantonese, english and mandarin
1-5 years experience in financial institutions
FWD Group aims to change how people feel about insurance
Job Summary
FWD Group aims to change how people feel about insurance.
The role involves supporting customers and sales personnel at remote centers.
The company offers 20-22 days of annual leave and excellent learning opportunities.
Matching Summary
FWD Group aims to change how people feel about insurance.
Skills & Requirements
Must-have
Excellent customer service skills
Proficient in Cantonese, English and Mandarin
1-5 years experience in financial institutions
Nice-to-have
Good organizing and planning skills
Excellent communication skills
Problem-solving abilities
Key Requirements
University degree holder
Industry-recognized insurance certificates
IIQE papers 1, 2, 3 & 5 is an advantage
Work Rights
Not specified
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