Operational Support Analyst

University of Arkansas System

Unknown, Arkansas, US
Base: $25ph; bonus/equity: not specified; benefits...
Workday operational support
Duplicate record resolution
Customer data management
This position serves as the Operation Support Analyst on the Workday Operational Support team, assisting with daily review and resolution of duplicate records, ticket review, research, and campus-focused reports

Job Summary

  • This position serves as the Operation Support Analyst on the Workday Operational Support team, assisting with daily review and resolution of duplicate records, ticket review, research, and campus-focused reports.
  • The role involves supporting operational and hygiene tasks such as customer changes, org studio, and unassigned tasks, reporting to the Manager of Operations Support.
  • This is a part-time position with up to 20 hours of work per week, not exceeding 1500 hours per fiscal year.

Matching Summary

This position serves as the Operation Support Analyst on the Workday Operational Support team, assisting with daily review and resolution of duplicate records, ticket review, research, and campus-focused reports.

Salary

Base: $25/hr; Bonus/Equity: Not specified; Benefits: No

Skills & Requirements

Must-have

  • Workday operational support
  • Duplicate record resolution
  • Customer data management
  • Proficient Excel skills
  • Access database or SAS

Nice-to-have

  • Creative problem-solving
  • Independent remote work
  • Strong time management

Key Requirements

  • 30 hours undergrad degree
  • 1 year related experience
  • Bachelor's degree equivalent
  • Experience managing technical requirements
  • Experience managing large data volumes

Work Rights

Proof of legal authority to work in the United States

Tailored Resume

Cover Letter