Customer Relations Specialist

Suburban Ford of Waterford

Waterford, US
Leading cr process management
Call sales customers for follow-up
Coach team members on communication
This role involves leading the Customer Relations process by observing, installing, and training approved processes at assigned stores

Job Summary

  • This role involves leading the Customer Relations process by observing, installing, and training approved processes at assigned stores.
  • The specialist will call sales customers to follow up on their experience and satisfaction with their vehicle while coaching team members.
  • Candidates must possess excellent time management skills and be available to work on Saturdays.

Matching Summary

This role involves leading the Customer Relations process by observing, installing, and training approved processes at assigned stores.

Skills & Requirements

Must-have

  • Leading CR process management
  • Call sales customers for follow-up
  • Coach team members on communication
  • Available on Saturday

Nice-to-have

  • Drive to perform and excel constantly
  • Positive team environment experience
  • Honest simpler buying experience mindset

Key Requirements

  • Excellent time management skills
  • Saturday availability required

Work Rights

Not specified

Tailored Resume

Cover Letter