Desktop Support Administrator Iii

Trainerize

Not specified; not specified; benefits: health, de...
Fully remote
4+ years technical support experience
Fluency in english and portuguese required
Mac and pc hardware troubleshooting
The Desktop Support Administrator III position at ABC Fitness is a fully remote role focused on providing technical support and troubleshooting for desktop and software issues. The company fosters a culture of growth, inclusion, and teamwork, seeking candidates who align with these values and possess strong technical skills

Job Summary

  • The role involves providing high-level customer-focused technical support by troubleshooting complex issues and managing support tickets.
  • Employees will host New Hire Orientation sessions for Brazil-based employees and other hires across the LATAM region.
  • The company offers benefits including health insurance, meal assistance, home office stipends, and quarterly disconnect days.

Matching Summary

Match Score: 85

The Desktop Support Administrator III position at ABC Fitness is a fully remote role focused on providing technical support and troubleshooting for desktop and software issues. The company fosters a culture of growth, inclusion, and teamwork, seeking candidates who align with these values and possess strong technical skills.

Salary

Not specified; Not specified; Benefits: Health, dental, life insurance; Meal assistance; Home office stipend; Gym access; Educational discounts

Skills & Requirements

Must-have

  • 4+ years technical support experience
  • Fluency in English and Portuguese required
  • Mac and PC hardware troubleshooting
  • Managed networks and network storage knowledge
  • ISP troubleshooting capabilities

Nice-to-have

  • Proficiency in Spanish is a plus
  • Strong analytical and problem-solving skills
  • Ability to operate with high independence
  • Experience hosting new hire orientation sessions
  • Flexibility to change priorities quickly

Key Requirements

  • 4+ years of technical support experience
  • Fluency in English and Portuguese
  • Knowledge of Mac and PC hardware setup

Work Rights

Not specified

Tailored Resume

Cover Letter