Product Director, Trust & Experience

OKX Australia Pty Ltd

Singapore, Singapore
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User onboarding and verification flows
Reduce friction in critical flows
User-first mindset
** OKX Australia Pty Ltd is seeking a Product Director for Trust & Experience in Singapore. The role focuses on enhancing compliance systems to improve user experience while ensuring regulatory adherence in a fast-paced crypto environment. **

Job Summary

  • Own end-to-end product strategy and roadmap for user onboarding and verification flows, driving measurable improvements in conversion, user satisfaction, and operational efficiency.
  • Identify friction points across the customer journey that stem from regulatory or risk controls, and reimagine those experiences to be more user-friendly while preserving integrity.
  • Collaborate with Compliance, operations and business teams to understand policy and compliance requirements and translate them into scalable product solutions.

Matching Summary

Match Score: 75

** OKX Australia Pty Ltd is seeking a Product Director for Trust & Experience in Singapore. The role focuses on enhancing compliance systems to improve user experience while ensuring regulatory adherence in a fast-paced crypto environment. **

Skills & Requirements

Must-have

  • user onboarding and verification flows
  • reduce friction in critical flows
  • user-first mindset
  • data-driven mindset
  • translate abstract requirements into solutions

Nice-to-have

  • entrepreneurial product leader
  • passion for driving innovation
  • thrives in fast-paced environment

Key Requirements

  • 5+ years of product management experience
  • Experience working with regulatory/risk requirements
  • Familiarity with global regulatory frameworks
  • Fluent in English and Mandarin

Work Rights

Not specified

Tailored Resume

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