Client Onboarding Team Lead

Clearwater

Not specified
Client onboarding management
Team leadership and development
Project delivery and execution
Clearwater is seeking a Client Onboarding Team Lead to oversee the implementation of their SaaS platform for DACH clients. This role involves managing a team, ensuring client satisfaction, and driving operational excellence during client onboarding

Job Summary

  • You will help shape how we serve DACH clients, influence the product roadmap for local regulatory and accounting requirements, and establish yourself as a go-to authority in a market that is just beginning to realise the full potential of cloud-native investment operations.
  • You will lead and develop a team of implementation professionals while maintaining hands-on involvement in project delivery, acting as the primary point of accountability for timelines, client satisfaction, and stakeholder communication.
  • Be part of a high-growth, global fintech that's transforming investment management with the industry’s most comprehensive cloud-native platform for institutional investors across global public and private markets.

Matching Summary

Match Score: 85

Clearwater is seeking a Client Onboarding Team Lead to oversee the implementation of their SaaS platform for DACH clients. This role involves managing a team, ensuring client satisfaction, and driving operational excellence during client onboarding.

Skills & Requirements

Must-have

  • client onboarding management
  • team leadership and development
  • project delivery and execution
  • stakeholder communication
  • Agile and matrix reporting
  • German and English communication

Nice-to-have

  • problem solving mindset
  • continuous improvement champion
  • career development focus
  • operational excellence
  • financial reporting knowledge
  • middle or back office experience

Key Requirements

  • experience managing teams in project management
  • proven German and English communication skills
  • track record delivering complex projects on time and budget
  • experience engaging with CXO-level clients
  • proficiency in Excel

Work Rights

Not specified

Tailored Resume

Cover Letter