Customer Service Representative/bdc Administrator

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Thousand Oaks, CA, USA
Base: $20.00 hourly; bonus/equity: bonus opportuni...
Respond to inbound sales inquiries
Schedule and confirm appointments
Maintain crm customer records
Ford of Thousand Oaks is looking for a motivated, customer-focused BDC Administrator/Customer Service Representative to join our growing team

Job Summary

  • Ford of Thousand Oaks is looking for a motivated, customer-focused BDC Administrator/Customer Service Representative to join our growing team.
  • You’ll be the first point of contact for many of our customers, creating a positive experience while generating and managing sales and service appointments.
  • We offer the best-in-class industry benefits including competitive pay, medical, dental and vision plans, paid holidays and PTO, and a 401(k) retirement plan.

Matching Summary

Ford of Thousand Oaks is looking for a motivated, customer-focused BDC Administrator/Customer Service Representative to join our growing team.

Salary

Base: $20.00 hourly; Bonus/Equity: Bonus opportunities based on appointments shown/sold and manufacturer approvability; Benefits: Medical, Dental, Vision, Paid Holidays & PTO, Disability, Life Insurance, 401(k), Employee Stock Purchase Plan

Skills & Requirements

Must-have

  • Respond to inbound sales inquiries
  • Schedule and confirm appointments
  • Maintain CRM customer records
  • Strong phone and communication skills
  • Meet performance goals

Nice-to-have

  • Bilingual Spanish
  • Positive and friendly attitude
  • Ability to multitask in fast-paced environment
  • Comfortable with basic computer applications

Key Requirements

  • Previous BDC or customer service experience preferred
  • High School graduate or equivalent
  • 18 years or older required
  • Drug-free workplace compliance

Work Rights

Not specified

Tailored Resume

Cover Letter