$62,200 - $127,300; not specified; not specified p...
Subject matter expert for gitlab, jira, confluence, artifactory
Optimize and document workflows
Assist with onboarding and application guidance
We are seeking a passionate Support Engineer to maximize the adoption of our Common Software Development Environment (CSDE) and our internal AI chat platform, CACI Chat
Job Summary
We are seeking a passionate Support Engineer to maximize the adoption of our Common Software Development Environment (CSDE) and our internal AI chat platform, CACI Chat.
Be our first line of support for CSDE and CACI Chat, meeting with customers to help with onboarding and support, identifying gaps, and documenting best practices.
At CACI, we place character and innovation at the center of everything we do, offering a culture of integrity, an environment of trust, and a focus on continuous growth.
Matching Summary
We are seeking a passionate Support Engineer to maximize the adoption of our Common Software Development Environment (CSDE) and our internal AI chat platform, CACI Chat.
Salary
$62,200 - $127,300; Not specified; Not specified
Skills & Requirements
Must-have
Subject Matter Expert for GitLab, Jira, Confluence, Artifactory
Optimize and document workflows
Assist with onboarding and application guidance
Troubleshooting support and requirement gathering
Experience with AI tools and services
Strong organizational and communication skills
Nice-to-have
Passion for technology adoption
Desire to explore development and AI
Ability to work with diverse end users
Detail-oriented and inquisitive mindset
Key Requirements
University Degree (BA/BS) or equivalent experience
Experience using Enterprise DevSecOps tools
Experience with AI tools and services
Ability to self-organize and execute objectives
Analytical and critical thinking skills
Ability to support end users with varying technical competence