Customer Contact Management Senior Analyst

Sanofi

Budapest, Hungary
Base: ft9,120,000.00 - ft13,680,000.00; bonus/equi...
Hybrid
2-4 years experience in customer service
Hands-on experience with salesforce service cloud
Strong problem solving and analytical skills
Sanofi is an innovative global healthcare company that delivers over 500 million vaccine doses annually

Job Summary

  • Sanofi is an innovative global healthcare company that delivers over 500 million vaccine doses annually.
  • The role involves managing customer inquiries and ensuring a positive customer experience.
  • Employees enjoy a diverse environment with opportunities for growth and a comprehensive rewards package.

Matching Summary

Sanofi is an innovative global healthcare company that delivers over 500 million vaccine doses annually.

Salary

Base: Ft9,120,000.00 - Ft13,680,000.00; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • 2-4 years experience in customer service
  • Hands-on experience with Salesforce Service Cloud
  • Strong problem solving and analytical skills

Nice-to-have

  • Experience in call centers
  • Good business acumen
  • Ability to work under pressure

Key Requirements

  • Experience in order to cash processes
  • Excellent English and Portuguese communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter