Warranty Support Executive

EU AUTOMATION PTE. LTD.

Singapore
Not specified; not specified; benefits: + annual l...
Hybrid working policy upon confirmation
Strong communication and customer service skills
Detail-oriented with strong problem-solving mindset
Able to work independently and in a team environment
EU Automation PTE. LTD. is seeking a detail-oriented Warranty Support Executive to manage warranty claims and logistics, ensuring high customer service standards. The ideal candidate should possess strong communication and organizational skills, with experience in logistics or warranty administration being an advantage

Job Summary

  • The role ensures manufacturers worldwide avoid downtime by managing end-to-end warranty and return processes efficiently.
  • Candidates will coordinate shipments via couriers like DHL and FedEx while handling customs clearance and import documentation.
  • The company offers hybrid working policies, early Friday finishes, and enhanced leave benefits including AIA health insurance.

Matching Summary

Match Score: 85

EU Automation PTE. LTD. is seeking a detail-oriented Warranty Support Executive to manage warranty claims and logistics, ensuring high customer service standards. The ideal candidate should possess strong communication and organizational skills, with experience in logistics or warranty administration being an advantage.

Salary

Not specified; Not specified; Benefits: Additional annual leave, Hybrid Working Policy, Early Friday finish, Enhanced maternity/paternity leave, AIA health insurance, Coffee/Tea provided

Skills & Requirements

Must-have

  • Strong communication and customer service skills
  • Detail-oriented with strong problem-solving mindset
  • Able to work independently and in a team environment
  • Computer literate with Microsoft Office and Excel
  • Sound decision-making for warranty claim assessment

Nice-to-have

  • Experience in logistics or trade compliance
  • Knowledge of global freight and customs procedures
  • Familiarity with Incoterms and shipping documentation
  • Ability to thrive in a fast-paced environment
  • Multitasking capabilities in high-volume settings

Key Requirements

  • Minimum GCE 'N'/'O' Level or Diploma
  • Working knowledge of Microsoft Office and Excel
  • Ability to read safety rules and terms & conditions

Work Rights

Not specified

Tailored Resume

Cover Letter