Process circuit and equipment customer sales orders
Process disconnect service requests
Nitel service offering knowledge expert
As the Order Processing Specialist, you will be responsible for processing all circuit and equipment customer sales orders and disconnect service requests
Job Summary
As the Order Processing Specialist, you will be responsible for processing all circuit and equipment customer sales orders and disconnect service requests.
You will deliver information and resolve issues in an accurate and timely manner, while developing strong relationships with internal/external customers.
The ideal candidate will be comfortable in an “all hands on deck” environment, loves solving problems and can thrive in a fast-changing culture.
Matching Summary
As the Order Processing Specialist, you will be responsible for processing all circuit and equipment customer sales orders and disconnect service requests.
Skills & Requirements
Must-have
Process circuit and equipment customer sales orders
Process disconnect service requests
Nitel service offering knowledge expert
Intermediate Microsoft Office skills
Crack data entry skills
Nice-to-have
Comfortable in an all hands on deck environment
Thrive in a fast-changing culture
Friendly customer service attitude
Highly responsive and self-motivated
Key Requirements
Bachelor's degree with at least 2 years customer service or order processing experience
2-3 years in a fast-paced customer service or order management role