Customer Service Representative

Geisert Animal Hospital

Cisco, TX, United States
Base: not specified; bonus/equity: performance bon...
Professional and friendly phone etiquette
Operate multi-line telephone system
Manage client appointments and records
As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction results in a positive and memorable impression

Job Summary

  • As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction results in a positive and memorable impression.
  • We empower team members with resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities.
  • Our benefits include competitive pay, performance bonuses, 401(k) matching, student loan assistance, health and dental insurance, generous paid time off, and a supportive work environment.

Matching Summary

As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction results in a positive and memorable impression.

Salary

Base: Not specified; Bonus/Equity: Performance bonuses; Benefits: Health, dental, vision, life insurance, 401(k) matching, student loan assistance, paid time off

Skills & Requirements

Must-have

  • Professional and friendly phone etiquette
  • Operate multi-line telephone system
  • Manage client appointments and records
  • Process payments accurately
  • Maintain calm in emergency situations

Nice-to-have

  • Experience with veterinary EMR systems
  • Knowledge of veterinary medical terminology
  • Ability to empathize with clients
  • Adaptability to multiple situations
  • Team-oriented and collaborative environment

Key Requirements

  • HS Diploma or equivalent
  • Available for weekend and holiday rotations
  • One year customer service experience preferred
  • Knowledge of veterinary terminology preferred

Work Rights

Not specified

Tailored Resume

Cover Letter