Customer Success and Enterprise Account Support

EXCELTECH COMPUTERS PTE. LTD.

D16 Upper East Coast, Bedok, Eastwood, Kew Drive, 51 CHANGI BUSINESS PARK CENTRAL 2 THE SIGNATURE 486066
Sgd 5,500 - 8,000 / monthly pm
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Client engagement
Customer engagement
Sales funnel
** EXCELTECH COMPUTERS PTE. LTD. is seeking a Customer Success and Enterprise Account Support professional to manage customer engagement and support activities for enterprise clients in various sectors. The ideal candidate will facilitate communication between clients and internal teams, focusing on enhancing customer satisfaction and retention through data analysis and tailored solutions. **

Job Summary

  • Manage customer engagement and support activities for enterprise clients across SaaS, market intelligence, and financial services accounts
  • Coordinate with clients to understand business needs and translate insights into client-ready solutions and service materials
  • Support account retention, renewal preparation, upsell opportunities, and customer value enhancement activities

Matching Summary

Match Score: 75

** EXCELTECH COMPUTERS PTE. LTD. is seeking a Customer Success and Enterprise Account Support professional to manage customer engagement and support activities for enterprise clients in various sectors. The ideal candidate will facilitate communication between clients and internal teams, focusing on enhancing customer satisfaction and retention through data analysis and tailored solutions. **

Salary

SGD 5,500 - 8,000 / Monthly

Skills & Requirements

Must-have

  • Client Engagement
  • Customer Engagement
  • Sales Funnel
  • Renewals
  • Customer Relationship Management (CRM)

Nice-to-have

  • Following Up
  • Market Intelligence
  • Client Presentation
  • Reports
  • Sales Training

Key Requirements

  • Minimum 2 years experience

Work Rights

Tailored Resume

Cover Letter