Markets And Ri Service Management Analyst

London Stock Exchange Group (LSEG)

London, United Kingdom
Fully remote
Itil v3/v4 methodology experience
Incident and problem management skills
Data analysis and reporting capabilities
The role supports the coordination and delivery of technology services for Markets & RI venues while ensuring operational excellence

Job Summary

  • The role supports the coordination and delivery of technology services for Markets & RI venues while ensuring operational excellence.
  • Candidates will manage key ITIL processes including Incident, Problem, Change, and Service Transition to maintain service stability.
  • LSEG offers a dynamic culture with tailored benefits including healthcare, retirement planning, and paid volunteering days.

Matching Summary

The role supports the coordination and delivery of technology services for Markets & RI venues while ensuring operational excellence.

Skills & Requirements

Must-have

  • ITIL V3/V4 methodology experience
  • Incident and Problem management skills
  • Data analysis and reporting capabilities
  • Strong communication with stakeholders
  • Service transition and SLM processes

Nice-to-have

  • Remote and local team management skills
  • International experience in regulated organizations
  • Proactive problem-solving mindset
  • Excellent presentation and coaching abilities
  • Fluent English written and spoken

Key Requirements

  • Fluent English language proficiency
  • Experience with ITIL V3 or V4 standards
  • Associate level career stage

Work Rights

Not specified

Tailored Resume

Cover Letter