Global Customer Marketing Discovery, Analyst

Salesforce

Not specified; not specified; benefits include tim...
Not specified (likely hybrid or flexible based on company culture)
3+ years in customer advocacy or reference management
Strong command of salesforce platform
Experience with referenceedge tool preferred
Salesforce is seeking a Global Customer Marketing Discovery Analyst to drive customer advocacy and engagement through effective management of customer success assets. The ideal candidate will have a background in customer advocacy or marketing support, alongside strong communication and project leadership skills

Job Summary

  • This role is responsible for identifying high-potential advocates and orchestrating the development of customer success assets to fuel business growth.
  • Candidates will manage the strategic pipeline connecting successful customers with global sales and marketing goals while preventing advocate fatigue.
  • Salesforce offers a comprehensive benefits package including medical, dental, vision, paid parental leave, and an employee stock purchasing program.

Matching Summary

Match Score: 85

Salesforce is seeking a Global Customer Marketing Discovery Analyst to drive customer advocacy and engagement through effective management of customer success assets. The ideal candidate will have a background in customer advocacy or marketing support, alongside strong communication and project leadership skills.

Salary

Not specified; Not specified; Benefits include time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and employee stock purchasing program

Skills & Requirements

Must-have

  • 3+ years in customer advocacy or reference management
  • Strong command of Salesforce platform
  • Experience with ReferenceEdge tool preferred
  • Ability to manage complex project lifecycles
  • Proficiency in MS Office and data reporting

Nice-to-have

  • Passion for AI and workforce transformation
  • Direct communication with external champions
  • Strategic pipeline management skills
  • Detail-oriented operational discipline

Key Requirements

  • 3+ years experience in customer advocacy or cross-functional marketing support
  • Technical proficiency in Salesforce and MS Office
  • Proven ability to lead complex projects to completion

Work Rights

Not specified

Tailored Resume

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