Base: great salary; bonus/equity: not specified; b...
On-site
Guest service and hospitality
Coordination with front desk team
Handling guest inquiries and complaints
The voco Orchard Singapore is seeking a dynamic Concierge to deliver exceptional service and assist guests with information on local attractions and hotel amenities. The ideal candidate should have a degree or diploma in Hospitality Management, at least three years of relevant experience, and strong communication skills
Job Summary
voco Orchard Singapore provides guests with a unique and premium hotel experience combining comfort with a laidback spirit.
The Concierge role involves welcoming and assisting guests, managing guest requests, and ensuring prompt professional attention throughout their stay.
The company offers a great salary and benefits including room discounts and superb training as part of the global IHG family.
Matching Summary
Match Score: 85
The voco Orchard Singapore is seeking a dynamic Concierge to deliver exceptional service and assist guests with information on local attractions and hotel amenities. The ideal candidate should have a degree or diploma in Hospitality Management, at least three years of relevant experience, and strong communication skills.
Salary
Base: Great salary; Bonus/Equity: Not specified; Benefits: Great room discount and superb training
Skills & Requirements
Must-have
Guest service and hospitality
Coordination with front desk team
Handling guest inquiries and complaints
Shift work including weekends and public holidays
Maintaining cleanliness and professional appearance
Nice-to-have
Fluency in multiple languages
Strong communication skills
Ability to work in a team environment
Attention to detail and guest satisfaction
Key Requirements
Degree or Diploma in Hospitality Management
Minimum 3 years concierge experience in full service hotel